General FAQs

What products do you sell?

We sell customizable products, including:

  • Phone Cases (Tough, Snap, Clear, and MagSafe® for iPhone® and Samsung®).

  • Mugs.

  • AirPods Cases.

How does customization work?

You can add custom text to our products. Enter your text during the order process, and we’ll print it.

Can I add images or logos?

Currently, we only support custom text.

How long does it take to receive my order?

Orders are processed in 3-5 business days and delivered within 7-10 business days, depending on your location.

Are the phone cases wireless charging compatible?

Yes, all our phone cases support wireless charging. MagSafe® cases are also fully compatible with MagSafe® accessories.

Are the mugs dishwasher and microwave safe?

Yes, our custom mugs are designed for safe use in dishwashers and microwaves.

What is your return policy?

Custom products are non-refundable unless they arrive damaged or printed incorrectly. Contact us within 7 days of delivery for assistance.

How can I contact you?

You can reach us via email at phocusty@gmail.com